FAQ

Q How about the quality of your products?

A Our machines are manufactured strictly according to national and international standards, and we take a test on each equipment before delivery. You can also use Trade Assurance by Alibaba for product quality protection, on-time shipment protection and payment protection.Chinese top brands or world grade brands like Siemens motors etc are equiped.

Q How about the price?
A As a manufactory, we can give you best price than trade companies. Besides, customers from Alibaba can get a discount and ensurance.

Q Do you provide after-sale service?
A Yes. The warranty period of our machines is one year, and we have a professional after-sale service team to promptly and thoroughly solve your problems.It usually takes 1-3 days for training , 10-15 days for installation,1-2days for commission,1-2days for pre-operation.

Q Do you provide equipment operation training?
A Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training.It's about 90-120 usd a day.

Q Can you test our samples?
A Yes. You can send your samples to us for test and analysis.

Q How long it takes to do all the installation
A It's at most 5days processing and manufacturing for single machine,for production line,at most 10-15days.

Q Can we visit your factory?
A Yes. You can visit our factory at anytime you want, we can pick you up at the Zhengzhou Xinzheng International Airport , then to our factory.